Mercury Cash-branded services are provided by Tulecy OÜ, an Estonian limited liability company, for operations within the EU jurisdiction and Adventurous Entertainment LLC, a Florida limited liability company, for Florida residents and other countries outside the EU jurisdiction (the "Company") and apps are provided by Adventurous Entertainment LLC (holder/ Mercury Cash).
The Policy, describes how we collect, use, and shares the Personal Information we collect from our users in our website at www.mercury.cash, android or iOS mobile apps, or you otherwise interact with our products and services and our business operations.
The Policy, will be referring as ‘personal Information’ to any information relating to you as an identified natural person the ‘User’ or ‘Data Subject’ is the one that register provider of the personal information and who enjoy the service, ‘processing’ means any steps, or set of operations performed on your personal information, whether it is or not an automated mean.
This policy will contain the following Chapters:
It is important that you (The User) read this Policy and any other privacy statement or fair processing notice we may provide on any occasion we may be collecting or processing Personal Information about you so that you are fully aware of how and why we are using your data.
This chapter we will describe the personal Information we collect from the User and why do we need you to provide this.
To be able to use our services we must collect some Personal Information about you, to be able to provide our products and services, including our Apps and the Web Site; allowing you to make buys, sells, deposits and withdraws; also transfers between USD and Crypto wallets in a legal a proper manner and more important to comply with law enforcement and regulators especially concerning Anti Money Laundering.
For this propose we divide the way we collect the personal information in two categories:
Marketing data. We collect and process your preferences in receiving marketing from us, your email address.
We never use your account to make third parties advertising or marketing.
You will be allowed to access, review, correct, and ensure the accuracy of the Personal Information you have provided from time to time. We will also do our part to ensure the accuracy of your Personal Information.
Personal Information you provide during the registration process may be retained, even if your registration is left incomplete or abandoned. If you are located within the EEA, your Personal Information will not be retained without your consent.
We attempt to collect, verify, and authenticate the following:
About the Company
For Owner, and all account signatories or partners with more than 10% ownership:
We need to gather this information about business account to comply with Anti-Money Laundering, Anti-Fraud and other regulations. We need to ensure the source of funds is clean and legal.
The data we collect and the data you provide to us is processed for multiple propose the first and more important: providing our Service to you: It may sound obvious, but we need your data to provide our services. Without your name, banking information and other details, we simply could not offer you our great products.
As a financial institution, it is essential that we can confirm the true identity of our members we perform a hybrid automated and human Decision Making. We use automated processes to check Know-Your-Client (KYC) and Anti-Money Laundering (AML) data you provide to us to assess whether you are located in a banned country and, therefore, whether or not we are legally able to allow you to use our services. However, those automated process support a decision-making process that, in all cases, is conducted by humans, who will review any red flag issues raised by the automated processes.
Third party data: If you authorize applications or third-party integrations using our Service, these parties may receive detailed information about your personal information, your profile information and the uploaded documents some of them might record your visit to our website. Information collected by these applications or third-party integrations are subject to their terms and policies.
We also prosses your Personal Information to perform customer services, including to fulfill our contractual obligations toward you, and based on our legitimate interests, or your legitimate interests, to provide the best customer service we can.
Occasionally, we are obliged to look at your account activity in order to check and protect against fraudulent, unauthorized or illegal behavior.
For customer care, we strive to make sure you can easily use our products with no headaches, but sometimes you need help. under your consent, our customer care team will occasionally need access to your account data by impersonate service, in order to fix any issues or answer your questions.
Is known that internet is an insecure medium, and no security is certain, but we work very hard to protect the users and Mercury Cash information. For that we have implemented security measures to prevent your Personal Information from being accidentally lost, used, altered or disclosed from a breach, or unauthorized access to any information we store. Here are some of the risks we found, and how we took measure against it.
Based on our Internal Privacy Police, access to customer information via the institution’s computer information system is limited to those employees who have a business reason to know such information. Each employee is assigned a login code and password. All the Employees are obliged to use a Password Generator for all their Corporate email address, Social Media platforms, managing platforms and more. All our Employees are also obliged to share passwords using LastPass, so sensitive information is not kept in any message platform. References for new employees are checked. During orientation, each new employee will receive proper training regarding the institution’s Privacy and Customer Information Security policies and the importance of confidentiality.
We keep records of each customer personal information, and transactions by offline storage, we have safe-deposit box for the physical information, paper documents containing personal identifying customer information are shredded after the minimum 5 years exposed in our Recordkeeping Procedures. Since we have a ‘closed system’ with our data processor, (Backlayer, Inc.), these procedures minimize risk by limiting physical accessibility for customer information security.
Inappropriate access to information could result in the filing of a Suspicious Activity Report (SAR), employee counseling, and/or termination. A SAR may also be filed if an Institution non-employee, such as an outside intruder, or employee of a third-party vendor, attempts unauthorized activity.
As an institution that offers internet services we have certain threats of viruses and hackers attack, that is why we have implemented a Cyber Security Program and Business Continuity Program
Measures we take include Anti-virus software, DDoS firewall with help of other artificial intelligence software and encryption of the Mercury Cash website communications with TLS 1.2; This protects us from attacks CSRF, SQL Injection and Any brute force attack that want to make us. Also required two-factor authentication for all sessions; we have a security technologic team working 24/7 for building a safe place, limiting technological risk.
Backlayer, Inc. provides security reports that are reviewed to ensure that no attempt has been made by non-employees or hackers to gain access to the institution's computer information system. Also, system computer maintenance reports are reviewed to ascertain that no unauthorized changes have occurred to customer account information or personal data.
(If have any question about security contact our Data Protector Officer email@example.com)
Mercury Cash is headquartered in the United States. Many of our affiliates and third-party service providers are based outside the EEA, so processing of your Personal Information will involve a transfer of your Personal Information outside the EEA and may be maintained or accessed in servers or files located in countries outside the EEA, including the United States and Colombia.
By voluntarily providing your Personal Information on or via this website, you consent to its transfer, processing and storage in the United States other countries outside the EEA, some which have not been deemed by the EEA to have "adequate” privacy safeguards.
Under the General Data Protection Regulation, Adventurous Entertainment is the controller and responsible for this website or any of our software applications and any EEA Personal Information that is provided to us via this website or our software applications. All the data information is processed on the Florida headquarter but, on occasions, for certain processing activities, one of the entities forming part Mercury Cash may have access to your personal information.
Whenever we transfer your EEA Personal Information out of the EEA, we ensure a similar degree of protection is afforded to it. We may share data with organizations and countries that:
As a data subject you have the following rights which can be exercised by contacting our Data Protection Officer on firstname.lastname@example.org:- The right to confirmation and access
You have the right to ask us to confirm to you if we collect, process or store your Personal Information.
Where we collect process, or store your Personal Information, you are entitled to access to your Personal Information.- The right to rectification
You have the right to have any inaccurate Personal Information about you rectified and to have any incomplete Personal Information about you completed.- The right to erasure
You have the general right to request the erasure or block of your Personal Information, although for legal reasons we cannot always do this.- The right to restrict or object processing
You have the right to restrict the processing of your Personal Information under certain circumstances. As long as this does not limit compliance with other laws or regulations.- The right to data portability
Where the legal basis for us processing your Personal Information is carried out by automated means, you have the right to receive your Personal Information from us in a structured, commonly used and machine-readable format, and also the right to transmit your Personal Information from us to another data controller without any hindrance from us where this is technically feasible. However, this right does not apply where it adversely affects the rights and freedoms of others.- The right to complain to a supervisory authority
If you consider that our processing of your Personal Information infringes data protection laws applicable to you, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement.- The right to withdraw consent.
Where the legal basis for processing your Personal Information is your consent, you have the right to withdraw that consent at any time, including in respect of direct marketing and automated decision making. But in some case, it means that you would not be able to keep enjoining our service.
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